Terms of Service
Last Updated: January 2025
1. Agreement to Terms
By accessing or using the services provided by Transparent Eats ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Services
Transparent Eats provides farm-to-table catering services, meal preparation, delivery services, and event catering with complete ingredient transparency and sourcing information.
3. User Obligations
When using our services, you agree to:
- Provide accurate and complete information when placing orders or making inquiries
- Pay all charges associated with your orders in a timely manner
- Comply with all applicable laws and regulations
- Respect our staff and property during service delivery
- Provide adequate notice for cancellations or modifications
4. Orders and Payment
All orders are subject to acceptance by Transparent Eats. We reserve the right to refuse or cancel any order for any reason. Payment terms will be specified in your service agreement. Late payments may result in service suspension and additional charges.
5. Cancellation and Refunds
Cancellation policies vary by service type:
- Catering Orders: 48-hour notice required for full refund
- Meal Prep Subscriptions: Cancel before next billing cycle
- Event Services: Cancellation terms specified in individual contracts
6. Food Safety and Allergies
While we provide detailed ingredient information, customers with severe allergies should consult with our team before ordering. We cannot guarantee that cross-contamination will not occur in our facilities or partner kitchens.
7. Limitation of Liability
Transparent Eats' liability is limited to the amount paid for the specific service. We are not liable for indirect, incidental, or consequential damages arising from our services.
8. Intellectual Property
All content on our website, including recipes, photos, and branding, is owned by Transparent Eats and protected by copyright and trademark laws.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
10. Governing Law
These Terms are governed by the laws of the jurisdiction where Transparent Eats operates. Any disputes will be resolved through binding arbitration.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of modified Terms.
12. Contact Information
For questions about these Terms, please contact us at:
Email: [email protected]
Phone: +1 (555) TRANSPARENT
Address: [Your Business Address]